Imaging Technology plays a pivotal role in business today for providing enhanced customer service.
Be it insurance claims processing, responding to a grievance call, processing a loan or a credit card application, imaging plays a key role in how organizations work and service their customers. Leading banks, financial institutions,
insurance companies and commercial organizations worldwide have benefited from the deploying imaging solutions or have outsourced their services to service providers like SmartData.
With strong domain knowledge, SmartData understands client’s needs, and offers the best services at optimal costs.
Services Include
- Scanning of Documents
- Creation of Meta Data-Indexing of key fields
- Data Extraction
- Importing into an Archival System
- Archival Storage
- Online Retrieval
Workflow
Current Product Workflows
- Account opening
- Loans Processing
- Centralized trade finance
- Credit Card Correspondence Tracking (CCCT)
- Archival of customer statements & CBS reports
- Archival of circulars, RBI / Govt notifications, minutes of board meetings, manuals...
Our Competencies
Document Imaging & Workflow
We design and implementing document imaging services at customer’s premises which are based on the client’s needs- deploy our own scanners, image capture & data entry software, which easily interfaces with the host
solution. The solution implemented could be based on any standard product which meets the requirement. Our competent team has several man years of experience in scanning and data entry.
Forms Processing
We implement and provide forms processing services for customers across the country. The form templates are designed by us; and our services include image based data entry onto these electronic forms. We have relationships
with variety of products companies. Our competencies in document management goes hand in hand with our strengths in payment systems which include automatic cheque clearing, image-enabled inward and outward clearing,
lockbox application and item processing.
